Return & Refund Policy

Last updated: August 2026

30-Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be:

In the same condition that you received it
Unworn or unused
With tags attached
In its original packaging

How to Start a Return

To start a return, contact us at support@klevvi.com. If your return is accepted, we will send you a return shipping label and instructions on how and where to send your package.

Non-Returnable Items

Certain types of items cannot be returned:

Perishable goods
Custom products
Personal care goods
Hazardous materials
Gift cards

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item.

Exchanges

The fastest way to get what you want is to return the item and make a separate purchase for the new item.

Refunds

We will notify you once we have received and inspected your return. If approved, you will be automatically refunded on your original payment method within 10 business days.