Shipping Policy
Last updated: September 2026
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped on weekends or holidays.
Shipping Rates & Delivery Estimates
| Destination | Method | Estimated Delivery | Cost |
|---|---|---|---|
| Europe (EU + UK, CH, NO) | Standard Shipping | 8–18 business days | €4.90 flat |
| Europe | Standard Shipping | 8–18 business days | FREE on orders €29+ |
Shipment Confirmation & Tracking
You'll receive a confirmation email once your order ships, with a tracking number. The tracking number is active within 24–48 hours.
Customs, Duties & Taxes
For EU orders, all duties and taxes are included. Klevvi is not responsible for customs fees applied to orders outside the EU.
Damages
If your order arrives damaged, contact us within 48 hours at support@klevvi.com with photos — we'll make it right.
Questions? Email support@klevvi.com.